Terms and Conditions


Terms and Conditions

The contract will be between the client and Woodend Farm. The contract will be entered into when Woodend Farm receives deposit or full payment and will be subject to all the booking conditions. Please read carefully.

Deposits - Bed & Breakfast
We ask for a deposit of £25 per room per night (or card details ). In the event of cancellation more than two weeks before arrival all deposits will be refunded. Within two weeks of arrival deposits (less a £5 administration charge) will only be refunded in the event of us being able to relet the room. In the event of no notice being given of cancellation, we reserve the right to take full payment due. Please note that bookings made "online" are through a third party and their terms and conditions, together with deposit requirements differ from those stated above where the booking is made directly with ourselves.

Deposits - Self Catering
We ask for a 20% deposit on booking. The balance is payable 6 weeks before arrival. If booking is made within six weeks of the arrival date, full payment is required. In the event of cancellation, refunds will only be given if we can relet the property.

We strongly advise that holiday cover insurance is taken out to protect against unexpected cancellation.

Payment may be made by debit/credit card or by cheque payable to H Barnett-Roberts.

Any cancellation made by the Client for what ever reason shall be in writing and addressed to Woodend Farm at the address supplied. On receipt of cancellation we will try to re-let the accommodation for the period of the booking. If successful in re-letting the property for the whole period we shall refund all monies paid per booking. If it only re-lets for part of the period of the booking, it shall refund monies equal to the re-let period. We strongly advise holiday insurance cover.

Rental commences unless otherwise agreed with owner from 4pm on the day of arrival and leave by 10.30 am on the day of departure. Please let us know when you plan to arrive so that we can make arrangements accordingly.

The number of persons occupying the property must not exceed the maximum number stipulated in the advertised details.

Should there be cause for complaint during occupation of the property don’t hesitate to notify the owner as soon as possible.

The owner would appreciate you take care of the property. You are responsible and liable for any breakages or damage caused to the property or contents during the period of rental. Please report these as soon as they occur. Charges are not normally made for minor breakages or damage, but Woodend Farm may need to send you an invoice for repair or making good if the damage or breakage is significant.

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment. Should the property the Client has booked, for any reason become unavailable Woodend Farm will reimburse all monies paid.

Woodend Farm is a STRICTLY NON SMOKING establishment

View the access statement for Woodend Farm.